TERMS AND CONDITIONS
Install A Post - A Utah Sign Installation / Post Installation company serving the real estate professionals of Utah. Our High-quality, well-maintained realty sign posts increase visibility and boost traffic.
At Install A Post, we strive for excellence by providing professional services while striving for exceptional customer service and satisfaction. Install A Post LLC will be referred to in this document as "we", "us", or "our". The Terms and Conditions listed below are effective for all websites, partner portals, products, and services that fall under the Install A Post domain.
The Terms and Conditions document is to be treated as a general agreement between Install A post LLC and our clients and any users of our website, products, or services. By using our website, products, or services you are agreeing to the Terms and Conditions detailed here. Please review the Terms and Conditions specified here and the Privacy Policy before you use our website, products or services. If you do not agree to or accept our Terms and Conditions, please do not use our website, products, or services. The Terms and Conditions explained here can be subject to change without prior notice and solely at our discretion based on emerging technologies, business practices, and customer needs. Customers understand they have the responsibility to check for any changes in the Terms and Conditions periodically.
The Terms and Conditions explained in this document include but are not limited to the following:
Copyright
All content including but not limited to text, graphics, logos, icons, images, online tools and software in all websites, partner portals, products, and services that fall under Install A Post’s domain are the property of Install A Post LLC and are protected by the United States Copyright laws and other relevant Intellectual Property laws.
Services
Install A Post is a provider of services including but not limited to Sign Installation, Sign Removal, Post Installation, Post Removal, Sign / post Repair, Sign / post Relocation, Rider Creation and Rental, Flyer Box creation and Rental, Sign Storage, Fast Flyers, PDF Creation, Template Creation, and Address File Creation through our tools and through third party service providers, Address Validation, Online, Phone, and Email Support. These services are available through our website or through our partner portals and we authorize you to use all our services, provided you consent to our Terms and Conditions. If you breach any of our Terms and Conditions while using our services, your authorization to use our services will be immediately terminated and you must immediately destroy any of the content you have created, downloaded or obtained otherwise. Please note that we do not make any representation or guarantee as to the results you might obtain while using our services, including services offered by third parties. We are not responsible for the correctness of addresses provided by our third party address providers or delays in delivery by the United States Postal Service (USPS) or United Parcel Service (UPS).
User Agreement
Customer/Agent agrees to provide accurate information including time, place, address, cross street, map coordinates, and placement instructions for all orders including but not limited to Installation and Removal Requests. Customer/Agent agrees to secure written permission from all HOA, Property Owners, and or City Officials for authorization to install any signage on property including the primary listing for which the original order has been placed. Customer/Agent/Homeowner is not allowed to remove or install Install- A -Post signposts and Customer agrees to notify homeowner of such restriction and accepts responsibility for homeowners action related to Install A Post equipment. Customer/Agent/Homeowner agrees Install A Post is not liable for damage done to water or any kind of utility line which may occur as a result of an attempt to install a post on private or communal property. All listing addresses for which a order is placed should contact blue stakes prior to placing the order. This is your responsibilty and "we" are not responsible in any way for your neglect to do so. Our drivers are trained to repair damage to water lines which are made of PVC or rubber which may be fixed in a timely manner as a courtesy to our customer and at no charge. Any damage will be referred to our customer so that they can consult with their client to arrange repairs. Install A Post is not liable for the payment of any repair bills as a result of repairing the above described items. In the event that a property is staked for install, we must be notified of the date prior to our installer visiting the property.
By placing an order personally or by having a secretary /admin plcae the order, you are agreeing to our terms and conditions. Placing an order permits Install A Post to dig a hole in the ground of the listing address to place a sign post. All the dirt from the hole is packed in the hole to hold the post securely and the sod patch will be placed around the base of the post. All dirt removed is placed back in the hole during the Install. When the post is removed it is the Agent / Homeowners responsibility to make sure the hole from the post removal is filled. It is not Install A Posts responsibility to add additional dirt to the hole. Customer/Agent/Homeowner agrees Install A Post is not liable for any injurys caused by the neglect of the Customer/Agent/Homeowner to fill additional dirt into the hole.
These properties include but are not limited to land, agriculture and commercial properties. Customer/Agent agrees to reimburse Install A Post for all lost, damaged or stolen materials while installed at listing.
Customer assumes responsibility for all Install A Post equipment used (sign posts, brochure boxes, riders, etc) and will re-imburse Install A Post for any and all damaged, stolen or lost equipment immediately. Customer authorizes Install A Post to charge any account or credit card on file for such charges.
Billing
Processing of User, Billing, Address and Shipping Information
As a part of signing up on our website or partner portals information will be used as specified in the Privacy Policy. To place Orders and to use certain services, you are required to provide your Billing information. Your billing information will be kept strictly confidential as explained in our Privacy Policy. You are solely responsible with providing us with valid and current Billing Information. We reserve the right not to complete your installation or offer our services if you provide invalid Billing Information. You are entirely responsible for all activities that occur under your account and you must agree to notify us immediately of any unauthorized usage of your account or any other breach of security. We will not be held liable for any loss incurred as a result of someone else using your password or account, with or without your knowledge. You could be held liable for any losses incurred by us or any relevant third party as a result of someone else using your account. You may not use anyone else's account at any time, without the expressed permission of the account holder. We make every effort to ensure accurate pricing, however due to unforeseen circumstances, pricing errors may occur. By submitting an Order or using our services, you are agreeing to pay the price relevant to the Order of the Service. Please review your Order carefully before you submit it and if you have any pricing questions, please contact us immediately. Install A Post reserves the right to remove any Install A post property (e.g. signposts, brochure boxes, etc) in situations where the customer has not paid for that installation.
Order Dispute / Resolution Policy
Customers are advised to confirm their orders by reviewing all order details during the "Review and Submit" stage of the ordering process and by reviewing the Order Confirmation Email sent to the email address indicated in the "Contact" field on the order. Due to the highly automated processes incorporated in the fulfilling of your order, any changes required to an order must be communicated to Install A Post by personal telephone contact ( ) during our normal business hours, 08:00 AM - 05:00 PM, Monday - Friday, Pacific Time, as soon as possible (except holidays). We will not accept email or voice mail communication requests to change or cancel an order. Any changes to an order can result in delays in the fulfillment of your order. Orders that have been printed cannot be changed or canceled and will be billed as ordered.
Installation Conditions
Install A Post is a business specializing in the placement of vinyl, wood, and metal Real estate posts and other Real Estate supplies. All Install A Post products remain property of Install A post while in the field. Install A Post places its products in the filed as a temporary service for clients who elect to use Install A Post exclusively for their post Installation needs.
Install A post Posts and products that are placed in the field are not gauranteed for a specific time frame as we do not charge 6 month,9 month or 12 month installation renewal fees. Our Posts and products are placed in the field until; The Agent / Broker Orders them down, The Agent / Broker listing has been cancelled, Sold, or withdrawn from the market, or when the Agent / Broker switches from Install A Post to a different Installation company for the majority of their Installations.
Install A Post.com will install your sign within 48 hours (2 business days) of when your order has been received. This service only pertains to standard residential orders placed online between the hours of 8 AM and 4 PM Monday through Friday excluding holidays. Our 48 hour service does not apply to situations where road conditions, equipment failure, no Agent signs in stock or other situations out of the control of install A Post prevent installation. Designated Install A post holidays or closed days are excluded.
Order Cancellation
Orders can only be cancelled by telephone with Customer Service Department during our normal business hours. Your cancellation request must be made directly with a Customer Service Representative. We do not accept voice mail or email requests to cancel an order. Signpost Installation orders may be cancelled up until the installation has been completed. Orders that are already in route or printed will be charged as completed. Credit or debit cards used as payment on orders are authorized for the original order amount upon receipt of your order. Credit and or debit cards are charged before the full order/installation (all related components) has been completed. Payment authorizations instituted on cancelled orders will remain active in accordance with the credit or lending institutions policies. Install A Post.com is not liable for such authorization periods.
Should you feel your order was not completed as requested, we offer two types of resolutions:
Replacement of Defective Merchandise
If you find an error introduced by us, we will reprint it from your original file to ensure proper services were given. This does not cover customer initiated errors such as but not limited to incorrect art, low resolution photography or order parameters not defined on the order, so be sure to check your proof and order parameters carefully. Non-Mailing (Address Only and Print Only) Orders: Follow the steps below for replacing defective merchandise:
Contact our Customer Service at ( 1-800-539-4834 ) within 30 days of the invoice date.
Any invoice older than 30 days will not be eligible for reimbursement.
REFUND
Contact our Customer Service at (1-800-539-4834 ) within 30 days of the invoice date.
We will not provide refunds after 30 days.
Please allow 2-4 weeks for refunds to be processed and credited to your account.
Post Removal Conditions
Install A Post is a business specializing in the placement of vinyl, wood, and metal Real estate posts and other Real Estate supplies. All Install A Post products remain property of Install A post while in the field. Install A Post places its products in the filed as a temporary service for clients who elect to use Install A Post exclusively for their post Installation needs.
Install A post Posts and products that are placed in the field are not guaranteed for a specific time frame as we do not charge 6 month,9 month or 12 month installation renewal fees. Our Posts and products are placed in the field until; The Agent / Broker Orders them down, The Agent / Broker listing has been cancelled, Sold, or withdrawn from the market, or when the Agent / Broker switches from Install A Post to a different Installation company for the majority of their Installations.
Once a Broker / Agent switches from Install A Post to a different Installation company all posts will be removed as they are not guaranteed for a specific time frame and are subject to removal by Agent / Broker choosing to use another Installation Company hereby giving Install A post the right to collect all posts and products in the field. The Agent / Broker will be given 48 hour notice the posts will be removed. Install A Post will relay updated lists of the property addresses where posts will be removed within the next 48 hours to give adequate time for the new Installation company to replace the posts. All sign panels, flyers and flyer boxes owned by the Agent / Brokerage will be left at the property address.
If a post is no longer at the address when an Install A Post employee goes to remove the sign post we will attempt to contact the Agent / Brokerage before billing a lost post fee of $40 for wood / metal posts and $60 for vinyl posts.
All the dirt from the hole is packed in the hole to hold the post securely and the sod patch will be placed around the base of the post. All dirt removed is placed back in the hole during the Install. When the post is removed it is the Agent / Homeowners responsibility to make sure the hole from the post removal is filled. It is not Install A Posts responsibility to add additional dirt to the hole. Customer/Agent/Homeowner agrees Install A Post is not liable for any injurys caused by the neglect of the Customer/Agent/Homeowner to fill additional dirt into the hole.
Grammatical Errors
In the event a Install A post products or services are listed at an incorrect price due to typographical error or error in pricing, Install A Post shall have the right to refuse or cancel any orders placed for product or service listed at the incorrect price. Install A Post shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, install A Post shall issue a credit to your credit card account in the amount of the incorrect price.
Links to Other Sites
From time to time you may notice offers from other companies we are affiliated with, advertised on our website. We take precautions to select product or service providers who are responsible and able to provide privacy protection to you, incase you access their products or services. However, we cannot take any responsibility or make any representations about the practices and policies of the affiliate companies. When clicking on such a link, you agree that you are no longer protected by our Privacy Policy.
Site Administration
We make no representation that our website, products, or services are appropriate or available for use outside the United States, and access to them from territories where their contents are illegal is prohibited. You may not use or export or re-export the materials found on our website, products, services or any copy or adaptation in violation of any applicable laws or regulations (including U.S. export laws and regulations). If you choose to access our website, products, or services from outside the United States, you do so with your own initiative and are responsible for compliance with applicable local laws.
Modifications to the Website, Products, or Services
We reserve the sole right, for any reason, with or without notice to (i) terminate, change, suspend, or discontinue any aspect of our website, product, or service or in its entirety including features and hours of operation and availability, and (ii) impose limits on certain or all features of our website, products, and services, or restrict your access to a part or all of our website, products, and services. All or part of our website, products, or services can be subject to change with or without prior notice and solely at our discretion based on emerging technologies, business practices, and customer needs.
Refusal of Service
We hold the sole right to be the arbiter of what is and what is not a violation of our Privacy Policy and Terms and Conditions. We reserve the right to refuse service to, or terminate the Order of any user, for any reason, at our sole discretion. We also reserve the right at our sole discretion to require proof that you are authorized to distribute the content developed using our website, products, or services. Reasons we may refuse or terminate orders include, but are not limited to:
If we believe that the conduct of any user violates any applicable law;
If we find materials supplied for printing are offensive or inappropriate, including but not limited to:
Advertisements for items or services not legal for sale in the United States,
Infringement of copyright of other websites, products, or services,
Plagiarism of copyrighted material including but not limited to slogans, logos, website content
Pornography,
Obscene or patently offensive text or images,
Racist, ethnic, or hate material,
Materials advocating sedition, treason, or the overthrow of the US Government.
If any of our users engage in any behavior that we feel is detrimental to our services, then we reserve the right to terminate that user's order immediately.
Indemnification
You shall indemnify, defend, and hold us, our officers, directors, employees, and agents harmless from and against any and all claims, losses, damages, liabilities, judgments, and fees and expenses related thereto (including attorneys' fees), arising out of, based upon, or resulting from, any breach or violation by you of our Terms and Conditions or any use by you of our website, products, and services. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In no event, however, shall you settle or otherwise dispose of any such matter without our prior written consent.
Disclaimers and Liabilities
Although we believe that our website, products, and services are reliable and fully available, we make no guarantees with respect to any content on the website, or our products or services. Consequently our website, content of the website, products, and services are provided "As Is" and we hereby disclaim all warranties and conditions with regard to our website, products, and services. Further we do not warrant, guarantee, or make any representations regarding the use of or the results of the use of our website, products, or services in terms of correctness, accuracy, reliability, or otherwise and do not warrant that the operation of the website, products, or services, will be uninterrupted, or error free. We expressly disclaim any warranties not stated herein. To the maximum extent permitted by applicable law, in no event shall we be held liable for any damages (including any special, direct, indirect, incidental, exemplary, or consequential damages, expenses, lost profits, lost savings, business interruption, lost business information, or any other damages arising out of the use or inability to use our website, products, or services) even if we have been advised of the possibility of such damages. You acknowledge that the applicable fees and prices reflect this allocation of risk. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply. If the foregoing limitation of liability is not enforceable for any reason, then in no event shall we be liable to you for any matter arising under or relating to your use of our website, products, or services that exceed the total amount you paid us with respect to the particular Order or Service giving rise to the claim.
General Provisions
These Terms and Conditions comprise the entire agreement between you and us and supersede all prior agreements between the parties, regarding the subject matter contained herein. If you become dissatisfied with our website, products, or services in any way, your sole recourse is to immediately discontinue use of the same. If any provision of our Terms and Conditions is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision shall be enforced to the maximum extent permissible so as to affect the intent of such provision and the remainder of our Terms and Conditions shall continue in full force and effect. Our failure to exercise or enforce any rights or provisions of our Terms and Conditions shall not constitute a waiver of such right or provision. You agree that any cause of action arising out of, or related to, our website, products, or services must commence within one (1) year after the cause of action arose; otherwise, such cause of action is permanently barred. The Terms and Conditions will be governed by and construed in accordance with the laws of the State of Utah, without giving effect to any principles of conflicts of laws, all matters arising hereunder shall be exclusively held in Tooele County, Utah, and you agree to the exclusive jurisdiction of the state and federal courts located in Tooele County, Utah. All provisions in our Terms and Conditions regarding representations and warranties, indemnification, disclaimers, and limitations on liability shall survive any termination of our Terms and Conditions or your use of our website, products, or services. Where the context so indicates, a word in the singular form shall include the plural, a word in the masculine form the feminine, and vice-versa. The term "include" and similar terms (e.g., includes, including, included, comprises, comprising, such as, e.g., for example), when used as part of a phrase including one or more specific items, are used by way of example and not of limitation.
Contact Information
Before you can place an Order, or use any of our other products and services, you need to agree to our Privacy Policy and the terms and conditions detailed in this Terms and Conditions document.
If you have any comments, questions or concerns regarding our Terms and Conditions and (or) our Privacy Policy, you may contact us at:
Email - sales@installapost.com
Headquarters
Install A Post.com